"No surprises are the watchwords for project-management services in my business. This is extremely important since surprises generally translate into big money and even bigger disappointments for people within the client organization.

American Realty knows how to avoid surprises. They've provided invaluable PM services on a number of our important projects. I'd say especially in the area of local-market knowledge, they are really adept. They make it their business to understand the rules, regulations and ordinances governing the marketplace. They know what to watch out for - you know potential obstacles like environmental concerns, and they know how to get things done. This kind of insight is hard to come by.

Also, they really know fair-market values for services and products, and they'll advise us wisely during bid-review and construction management. These are often make-or-break issues for the client. It gives me a sense of security to know that American Realty is negotiating these issues on our behalf."

Jeff Hillhouse
Director, Facilities and Operations
Origin Systems / Electronic Arts
Austin, Texas